RSM Common Sense
By WO1 (RSM) Steve ‘Spud’ Armon
It’s 2002. I’m a newly promoted Cpl in the Vikings waiting to go in front of the CO and be read my Section Commanders’ Battle Course report. I am arrogant, overzealous and thirsty to fight any enemy that comes my way. The only thing that matters in my bubble is the 10 men in my command. I am naive to the bigger picture and I am the best section commander in the Battalion. I am a leader!
Surely I’m right and surely this is the way I need to be and think?
While I am waiting to go in front of the big man I use the toilet. There is a presentation piece hanging on the wall. It has a good layer of dust on it and it is in the style of a sort of London Underground advertising poster. It is at eye level so I can’t help but read it. Written on the poster is a poem by a bloke called Roger McGough. It is titled “The Leader”. It reads:
I wanna be the leader
I wanna be the leader
Can I be the leader?
Can I? I can?
Promise? Promise?
Yippee I’m the leader
I’m the leader
OK what shall we do?
And now I’m stood there thinking “Is this bloke incompetent? Or just open to suggestions?”
It isn’t about power. It’s about responsibility
The poem had a real impact on me and got me thinking about the way I do my business. Being a leader isn’t about power. It’s about responsibility. I’ve always been very fortunate throughout my career. I have had some very inspiring people command me, be it the skinny moustache-wearing hard-man section commander in training or the short-but-fearsome RSM I had as a Platoon Sergeant. I have taken a piece of all of these people and I feel that it makes me the leader I am today.
Shortly after promotion to Cpl I was sent to the Army Foundation College in Harrogate as a Phase 1 recruit instructor. I remember the long drive up there, asking myself how I could get the most out of these young lads. What will my approach be? How would I teach and mentor them? It was during this posting that I really discovered my style of leadership and I started to try and fine tune it.
Whilst I was working at the Infantry Battle school I was given the nickname “CSgt Common Sense”. I clearly investigated this. It turns out that every course would try and work out who their directing staff would be, what they were like and then give them a nickname accordingly. Given that names such as “The Daysack” (he’s always on your back) and “Morale Hoover” were also used, I think I did ok!
It turns out that the students gave me this name because, from start to finish, I maintained a relaxed approach and always listened to and asked for the opinions of the students on the course. Given that I was instructing experienced senior Corporals on the Platoon Sergeants Battle Course, this meant the world to me. I really felt that my leadership style had peaked and I’d achieved the style which I’d always aspired to having.
Now, looking back, I find it to be a pretty simple philosophy. Its about the responsibility you have as a leader.
Speak to people like humans
Speak to people like humans, pay an interest in them and identify where they are strong and what areas need work. Letting people fail and learn from failing is vitally important to self-development. We mustn’t be part of an Army which is scared to make mistakes in training. Clearly mistakes are sometimes a bad thing but we need to understand that training is there for us to experience failure. For me, making people understand where they went wrong and then physically seeing them improve is everything.
Never look upwards
I also think that being a good leader, perhaps especially in the infantry, is about never looking upwards. Always look forward – look at how you can progress and grow your people through whatever journey they take in the unit. Most importantly, and always, look downwards. Look at the soldiers at the lowest levels and empower them. Listen to them. Make them feel valued and always give them constructive criticism. Ultimately, soldiers are people, people that have a personal story and a past.
It’s not what you have done; it’s what you do now
I always like to use the phrase “it’s not what you have done; it’s what you do now”. Your soldiers should feel confident that when they make mistakes (which they will and should) they are able to have the integrity to come forward and air the issue without getting a good quality, mid-90s style, yelling at. I think that the soldier of today is bright. They have a lot to bring to the fight if you will let them.
Be yourself. But be good at it!
I, the same as most of my generation in the infantry, have been lucky enough to experience combat on several occasions. Leadership in combat is, to me, what matters the most. To my mind this is where it is most important to not only be yourself but to fully understand how you are and act in high tempo and dangerous situations. If you are a leader who runs around yelling with a wonky helmet, then fine. Seriously. But be good at it. If you are a calm decisive and laid back leader, again that’s fine. But you still need to be good at it!
When it comes to leading men in combat I like to use this acid test:
Imagine a wounded soldier lying on a stretcher awaiting evacuation. He is strapped in, looking up at the sky above wherever he might be in the world. A figure leans over him and says “its OK mate, I’ll get you out of here”. If that soldier has faith in you and his mind is put at rest then you are getting it right as a leader.
If you want more on leadership in combat, a Parachute Regiment officer and Military Cross recipient talks about his universal rules for leadership in The Five ‘Universals’ of Great Leaders?
Sir, what a great piece. I joined AFC Harrogate in jan 02 and whilst you were not my DS, your comments about leadership clearly remind me of the instructors I had and how I knew I wanted to emulate the better ones, and make sure I wasn’t going to display traits of those section commanders not so great when I became an NCO. I was also fortunate to have a down to earth Colour bloke at SCBC which again made me realise being a leader isn’t about gobbing off to your blokes and making them pick up fag butts on the daily litter sweep. Its about listening and being proactive. I’m out now and in a position that requires me to lead teams on a daily basis consisting of various disciplines and individuals who may have never met each other working towards the same goal. Shouting commands and directions just doesn’t work and I believe that if I had experienced a different type of leadership during my career then My leadership style whilst serving and now would be very different.
I felt the need to comment on this because I feel that it is worth noting to individuals in a leadership position that the guys in your team not only react and develop in the short term, but experiences really shape people later in life. Poor leadership can be of detriment later down the line and can infiltrate the strong members of the teams leaving them feeling undervalued and demoralised.
As we all know, the source of most issues is comms. This needs to be the focus, to be a great leader its not about, reading all the books watching TED talks about leading or getting the crates in, its about talking to your soldiers and listening to them. Getting your admin squared away in the block ensures good battlefield discipline, well the same goes for how you communicate in the block, get it sorted there and build up the trust and the guys know you have their back, and also they’ve got yours.
Spud, what a great piece of sound advice.
It is evident that the Army has moved on dramatically by placing the right individuals into influential positions for the great and the good. It’s clear that you are still passionate about your position since we last spoke to you at the RSM’s Convention 2016 (my last before the big off).
Keep up the outstanding work in the service of others – Serve to Lead.
Al, kinds words and I’m glad you can relate to the paper.
How you lead on operations is a huge test and one that as a leader we must get correct, trust is a huge must.
You can go as fast as the slowest man until he/ she catches .U
As a Professor of Leadership, I have become cynical about personal reflections on leadership – although I still search for useful ones. This really stands out to me as thoughtful and useful. I’ve just shared it through my LinkedIn group. Excellent stuff and has given me food for thought. Thanks for sharing it!
Absolute quality piece of advice. The look forward not up is something that’s missing throughout the Army at the min. If we lack that forward thinking so will our men.
Look after your men and they will look after you.
Sjt Taylor
Rifles
amazing Is all I can say, I was at AFC 2002 and my instructor was awesome. I had the laid back one and 2 section had the shouting one, but he was still very good.
I find you learn and take more in from someone that talks to you and tells you where you went wrong.
He was an instructor at the Harrogate when I was there. Although not an instructor in my platoon he was well known in the company as one of the best.